More Details. Unsure of your size? Our customer service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products. Visit Help Center. If you care about having a company where employees treat work as play and regard themselves as ultimate customers for the products they produce, then you have to be careful whom you hire, treat them right, and train them to treat other people right.
We prefer instead to seek out people through an informal network of friends, colleagues, and business associates. Our best efforts are collaborative, and the Patagonia culture rewards the ensemble player while it barely tolerates those who need the limelight.
We also seek, as I mentioned above, core Patagonia product users, people who love to spend as much time as possible in the mountains or the wild. We are, after all, an outdoor company. We would not staff our trade show booth with a bunch of out-of-shape guys wearing white shirts, ties, and suspenders any more than a doctor would let his receptionist smoke in the office. Finding a dyed-in-the-wool businessperson to take up climbing or river running is a lot more difficult than teaching a person with a ready passion for the outdoors how to do a job.
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Chouinard , who is 81, no longer runs the day-to-day operations and did not have a statement, the company spokesperson said. In , Chouinard, an avid mountain climber, taught himself how to blacksmith so he could make his own reusable climbing hardware. By , Chouinard Equipment became the largest supplier of climbing equipment in North America. But its most popular product, a steel piton that climbers use to anchor themselves to a rockface, was damaging to the mountains.
He created a new product: an aluminum chuck that can be wedged into a rock and removed by hand, instead of the steel pitons that were hammered into the rock and left behind. Full coverage and live updates on the Coronavirus. This is a BETA experience.
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